How it works
01
Fully customisable
Our online booking form lets you fully customise our service based on your home cleaning needs. And if your needs change, so can our service.
02
Perfect local match
Once you've told us what you want and picked a time that suits you, we'll match your home with a local professional cleaner we've vetted.
03
Enjoy your free time
Our cleaners follow a detailed checklist covering every nook and cranny of your home. And we only get paid when the cleaning is complete.
Kitchen Checklist
Dust the light fixtures
Disinfect and wipe the light switches
Wipe the wall sockets
Disinfect and wipe door handle(s)
Disinfect and wipe the kitchen appliances
Clean and wipe inside the microwave
Dust and wipe the extractor fan
Disinfect and wipe the countertops
Scrub and clean the gas hob or electric ceramic hob
Disinfect and wipe the oven door and handle
Disinfect and wipe the kitchen sink, faucet lever and nozzle
Vacuum floor and skirting board edges
Mop floor and skirting board
Remove old rubbish and recycling bin - replace with a new bin bag
Why choose cimple
We don't believe in tying our clients to fixed-term contracts, especially in today's economy. We want our clients to have the freedom to;
-
Reschedule or cancel our service at any time
-
Freedom to adjust our service to meet changing home needs
-
Adjust our service to match your monthly cleaning budget
Our mission is cimple:
Our ambition is to use modern technology to build a platform that provides an innovative experience for our customers and cleaners to harmoniously care for a home. We want to explore how we can improve key components such as communication, scheduling, task management, payment, security and more to give our users peace of mind, as well as empower everyone to get and receive the best service.
Frequently asked questions
-
How much is the cleaning service per hour?For our regular or one-off home cleaning service, we charge £20 per hour.
-
How many hours do I need?As you fill in our booking form we'll show you the time needed based on the number of rooms you have selected to be cleaned and any cleaning add-ons included. Our chart will help you understand the time needed based on different homes. Not every home is the same, so if your home has 3 bedrooms and 3 bathrooms just adjust the booking form accordingly. For our standard home cleaning service, each room should take approximately 30 minutes to clean. So our minimum requirement will always be 2 hours based on the average home (this also includes a studio flat). If your home has more than 5 bedrooms, please reach out to us via telephone or our contact us form so we can put together a custom plan based on your home.
-
My home has more than 5 bedrooms, what should I do?If your home has more than 5 bedrooms and you would like a quote, please get in touch with us through our contact us form.
-
What’s included in the home cleaning service?Our thorough checklist leaves no corner uncleaned, but see our full list here.
-
What add-ons can I include in my home cleaning?You can pick up to 6 cleaning add-ons for our home cleaning service. Our cleaning add-ons: Laundry Ironing Dishwashing Fridge and freezer cleaning Oven cleaning Inside window cleaning Including cleaning add-ons will automatically add more time, increasing the cost of the service.
-
Can I make a special request?Yes, you can. You can add your request to the 'special request' field on our booking form. These special requests should be simple and small instructions. For example, request for your changed pillowcases to be sprayed once with your favourite lavender mist. We monitor all special requests and we can choose to reject your special request if it's not small and simple.
-
Is my cleaner comfortable with pets?We'll make sure to couple your home with a cleaner that loves pets. But for the safety of our cleaner and your pet, we request that you place your pet(s) in a safe space while the cleaner is cleaning.
-
Do I need to do anything before my cleaner arrives?If you've just gone for the cleaning, then there's nothing for you to do. If you've added laundry, ironing, fridge or freezer cleaning, we request that you prepare these items for the cleaner. See our brief instructions below. Laundry: If you have a laundry basket, please place the basket by the washing machine. If you don't have a basket, place a pile by the washing machine. The cleaner will only be able to do one load, so please make sure the colours are separated from the whites. Ironing: For items you want to be ironed, place them on hangers and hang them on a bedroom door handle. Please priory items you'll need for the week as our cleaners only have a limited time. Fridge & freezer cleaning: We request that you remove any items that are canned, bottled (like Coca-Cola) or anything non-perishable. Leave any perishable items (like dairy products) in the fridge or freezer. We’ll remove these items while cleaning and put them back when the cleaning is finished.